FREQUENTLY ASKED QUESTIONS
HOW CAN I BOOK SESSIONS WITH YOU?
Our booking system is made simple for everyone to be able to use. You can book a session via our Price and Plans page above. Once you book a session and email will be sent to let you know we received your booking. If you have not received your email you can get in touch with our team via the contact section where we will be more than happy to support you and get your booking sorting out.
WHAT IF I WANT TO RETURN MY SPORTS FOR KIDS CLOTHING?
Don't worry. our policy gives you 30 days to return your items to us. As long as it's in the original packing and the item hasn't been tampered with we can arrange store credit or an exchange.
ARE THERE ANY BENEFITS FOR FIRST-TIME CUSTOMERS?
We like everyone to have a great experience with us. We offer new customers a free sports or mentoring session to give you an idea of how we run.
ARE YOU ON SOCIAL MEDIA?
We have a dedicated team making sure all our social media platforms are in line with our policies and procedures. You will find us on Twitter, Facebook, Instagram, Tiktok, LinkedIn, Youtube and Snapchat. We DO NOT have any other platforms apart from those listed above.
DO YOU HAVE A CUSTOMER REFERRAL PROGRAM?
We do not have customer referral page as yet. However if you know of someone who wants to book our services feel free to send them to our page or social media where they can contact us for more details.
WHAT AGE GROUPS DO YOU WORK WITH?
We are currently working with children and young people aged between 5 and 18. Every program we deliver is tailored to suit the individual or group setting we are in.
WHAT AREAS DO YOU WORK IN?
We are currently working in the West Midlands area. Our head office is based in Birmingham which allows us to reach the surrounding areas.
DO YOU WORK WITH OTHER ORGANISATIONS?
We are currently working with like minded organisations who want to see our children and young people improve on their future. We are always open to working with organisations who share a similar interest to us as well as collaborations with our clothing line.